68 Free Test Bank for Canadian Organizational Behaviour 9th Edition by McShane

68 Free Test Bank for Canadian Organizational Behavior 9th Edition by McShane multiple choice questions below, which is perfect homework to ensure that students of management who can take fully understanding of this text by practicing these quiz questions. Indeed, these free textbook organizational behavior test bank samples questions focusing on the concepts and different topics included in this textbook, let’s enjoy us at test bank to discover. Especially, aside from single response questions, it is helpful for your optimized effect of exam practice.

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The amount of outputs relative to inputs in the organization's transformation process is referred to as:

•  organizational efficiency
•  organizational effectiveness
•  organizational deficiency
•  transformational quotient
•  organizational footprint

Organizational memory refers to:

•  its ability to hire more people with good memorization skills.
•  its level of current knowledge so it can bring in new knowledge from the environment.
•  its storage and preservation of intellectual capital.
•  its ability to unlearn knowledge.
•  its ability to conduct memorable work.

Organizations should ''unlearn'':

•  in many situations involving organizational change.
•  whenever new knowledge is brought into the organization.
•  whenever the organization shifts from communities of practice to experimentation in the knowledge acquisition process.
•  All of the answers are correct.
•  None of the answers apply.

As part of the knowledge management process, experimentation mainly affects:

•  measuring intellectual capital
•  knowledge acquisition
•  organizational memory
•  knowledge sharing
•  unlearning

Which of the following best describes the high-performance work practices perspective?

•  Organizations that want to be effective should strive for "one best practice" strategy.
•  A particular action may have different consequences depending on the situation.
•  All organizations should be viewed as being made up of many different parts which contribute to high performance.
•  Effective organizations incorporate several workplace practices that leverage the potential of human capital.
•  All of the answers are correct.

Twice each year, a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas, solutions, and concerns. This helps to minimize the ''silos of knowledge'' problem that exists in many organizations. This practice is primarily an example of:

•  relationship capital
•  experimentation
•  knowledge sharing
•  documentation
•  organizational unlearning

In the field of organizational behaviour, organizations are best described as:

•  legal entities that must abide by government regulations and pay taxes.
•  physical structures with observable capital equipment.
•  social entities with a publicly stated set of formal goals.
•  groups of people who work interdependently towards some purpose.
•  any social entity with profit-centred motives and objectives.

The relatively new field of research that has emerged with the objective of identifying internal systems and structures that are associated with successful companies is called:

•  the organizational behaviour systems perspective.
•  the comparative organizations perspective.
•  the organizational learning perspective.
•  the organizational effectiveness perspective.
•  the high-performance work practices perspective.

Which of these statements about the field of organizational behaviour is FALSE?

•  Organizational behaviour scholars study individual, team, and structural characteristics that influence behaviour within organizations.
•  Leadership, communication, and other organizational behaviour topics were not discussed by scholars until the 1940s.
•  Organizational behaviour emerged as a distinct field around the 1940s.
•  The field of OB has adopted concepts and theories from other fields of inquiry.
•  OB scholars study what people think, feel, and do in and around organizations.

Which of the following is NOT a concern expressed with respect to high-performance work practices (HPWP) perspective?

•  HPWPs increase work stress for employees.
•  Even when HPWPs are successful, management is reluctant to share the financial benefits with workers.
•  The HPWP perspective lacks theoretical understanding of why such practices improve performance.
•  HPWPs satisfy shareholder and customer needs at the expense of employee well-being.
•  The HPWP perspective fails to consider the impact of such practices on the environment and society.

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

•  transform intellectual capital into knowledge management.
•  transfer human capital into structural capital.
•  prevent relationship capital from interfering with human capital.
•  reduce the amount of human capital.
•  transfer structural capital into relationship capital.

Two of the most widely mentioned high-performance work practices in organizational behaviour are:

•  effective recruitment and hiring practices.
•  ethical business practices and corporate social responsibility.
•  avoiding counterproductive work behaviours and increasing workforce diversity.
•  minimizing political behaviours and encouraging cooperation among organizational members.
•  increasing employee involvement and job autonomy.

Intellectual capital consists of:

•  knowledge that employees possess and generate.
•  the knowledge captured in an organization's systems and structures.
•  the value of the organization's relationship with customers.
•  All of the answers are correct.
•  knowledge that employees possess and generate and the knowledge captured in an organization's systems and structures.

Which of the following is an example of knowledge acquisition?

•  Surveying employees about their attitudes towards recent corporate changes.
•  Developing a training program for employees to learn the latest software for their jobs.
•  Encouraging employees to share their knowledge with coworkers.
•  Hiring people who bring valuable knowledge that is not available from current employees.
•  All of the answers are examples of knowledge acquisition.

Organizations can retain intellectual capital by:

•  transferring human capital into structural capital.
•  encouraging employees to take early retirement.
•  discouraging employees from communicating with each other.
•  All of the answers are correct.
•  None of the answers apply.

Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members. University administrators use this information to receive feedback about how the public reacts to university activities. In knowledge management, searching for newspaper articles and other external writing about the organization is mainly a form of:

•  knowledge acquisition
•  communities of practice
•  organizational unlearning
•  knowledge sharing
•  documentation

Which of the following is included in the open systems perspective of organizations?

•  Inputs
•  Subsystems
•  Outputs
•  Feedback from the environment
•  All of the answers are correct.

Organizational memory is best described as:

•  the total terabytes of hard disk space available on computers throughout an organization.
•  the ability of senior executives to recall important information about the company's products, services, and employees.
•  the storage and preservation of intellectual capital within an organization.
•  the ability of employees throughout the organization to recall important information about the company's products and services.
•  the extent to which potential customers are able to recall specific products and services provided by an organization.

Which of these statements about the field of OB is FALSE?

•  Organizational behaviour scholars study individual, team, and structural characteristics that influence behaviour within organizations.
•  The field of OB has adopted concepts and theories from other fields of inquiry.
•  Organizational behaviour emerged as a distinct field around the 1940s.
•  Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees.
•  OB scholars study what people think, feel, and do in and around organizations.