123  Free Test Bank for Management 3rd Canadian Edition by Schermerhorn

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_____________ is defined as a set of standards that describes what is good and right in terms of one’s behaviour.

•  a) Morality
•  b) Norms and values
•  c) Corporate governance
•  d) Ethics
•  e) Social responsibility

__________ consists of a code of moral principles that sets standards of what is “good” or “right” as opposed to being “bad” or “wrong.”

•  a) A set of norms
•  b) Personal values
•  c) Morality
•  d) Ethics
•  e) Social responsibility

Which of the following is not one of the critical survival skills for the new workplace that is identified in the text?

•  a) Entrepreneurship.
•  b) Love of technology.
•  c) Marketing.
•  d) Teamwork.
•  e) Mastery.

In the 21st century, which ethical expectation is an organization and its members not likely to encounter?

•  a) The expectation of treating customers right and acting in ways consistent with society’s values.
•  b) The expectation of sustainable development and protection of the natural environment.
•  c) The expectation of protecting consumers through product safety and fair practices.
•  d) The expectation of protecting human rights, including employment policies and practices.
•  e) The expectation that stockholders’ interests and profitability are the primary considerations when organizations make decisions affecting the environment.

Which of the following accurately describes an open system?

•  a) An open system is used to share and exchange information across organizational boundaries.
•  b) An open system is a collection of subsystems that are not connected to the external environment.
•  c) An open system is one of many systems that have a positive impact on employee satisfaction.
•  d) An open system interacts with the external environment in a continual process of transforming resource inputs into product outputs in the form of finished goods and/or services.
•  e) An open system treats its employees as an important asset.